"Make Property Management a respected Profession"

-- The social responsibility development of H&C

Rooted in China, rooted in mainland China and Hong Kong, deep in the Asia-Pacific region and serving the world, the Group has a total of more than 12,000 employees and a management area of more than 200 million square meters, and has developed into a comprehensive asset value-added service integration provider integrating property management, industrial operation, smart city and technology research and development.

Since 2022, the group has officially launched the multi-brand development strategy, and its subsidiaries, Good Neighbor Smart Life, Credit Bank property management, BCCRIN and Finance industry development, and Action Network Technology, lead the multi-brand strategy development. As the first international property management company to grow locally in China, the Group currently provides excellent services in various fields to more than 20 countries and regions such as Hong Kong, Spain, Canada, Japan and Malaysia.

Practice the "responsibility" of development, and become the first private enterprise of China's third party property service brand.

In 2022, the Group was ranked 12th in the top 100 property enterprises in China and first in the third party property management in China, which is the 12th consecutive year that the Group has entered the top 100 property enterprises in China and has always ranked first in the third party property management in China. Rooted in the land of Qilu, from a private property enterprise started by one person, it has grown into the first international property company in China's local growth. Looking back on the development history of 22 years, Chengxin has practiced its responsibility with development, and made its own contribution to promoting the development of the property industry for 40 years.

H&C was established in 2000, and the first project it took over was Yantai's urban village project - Happiness Three Villages. In the market competition environment where the strong southern property brands have absolute advantages, how to make independent third-party northern property companies without developer background stand out in the industry competition, enhance the social recognition of the value of the property industry, and make Chinese property service brands go abroad is not only a question of "survival", but also a reflection on "development". Whether it is "scale is king, market priority" "entrepreneurial survival period", "do specialized, vertical extension" "adjustment development period", or "strategy is king, curve overtaking" "international development period", or "global vision, brand promotion" "five leadership period", continuous innovation is the company's strategic weapon for sustainable development. The company has also created numerous "first" achievements in the industry. As early as 2008, Chengxin started the preparation and promotion of standardization, and made it clear that the ultimate goal of standardization is the standardization of service products, that is, the standardization of the "service spirit", "service attitude" and "service can" displayed when frontline employees serve customers. The industry took the lead in the introduction of oa paperless office integrated system, and took the lead in the independent research and development of smart property platform - Happiness Love home APP in 2014. By 2022, the group's "smart" results have fully covered the independent development of apps in various business forms, such as "Xiaocheng Wisdom enjoy", "youth campus", etc., making full use of the good user experience brought by the mobile Internet. Improve the satisfaction of owners and build a healthy property service ecosystem; Independent community value-added service brand, fully respond to the requirements of the national "quarter hour community living circle" construction, convenient and affordable owners' tables and daily needs; Rich community cultural activities are one of the core competitiveness of the most characteristic of the Chengxin line, "Spring to my home", "Passionate summer", "Golden Autumn", "warm winter" four theme activities in the design of different online and offline activities to enrich the life of the owners; For China's property management industry, cross-border development is also a good opportunity to comprehensively improve the level of property management in China, and the road to overseas exploration is also a process of continuous learning, absorption and reference of international experience. As the first international property management company growing in China, Chengxin has taken the initiative to build the "Belt and Road Asset Alliance" with many upstream and downstream enterprises. Become the "Chinese business card" on the world property service stage.

To promote the "responsibility" of innovation, multiple brands with new concepts debuted in the Chinese market.

The "14th Five-Year Plan" for the Development of Digital Economy explains the necessity of "promoting the integration and innovation of digital technologies, application scenarios and business models", and the development needs of property have been fully and actively integrated into the digital era - connection, symbiosis and empowerment.H&C’ digital transformation began with the butler system reform proposed in 2016, and the butler system + specialization, standardization, intelligence, internationalization, and branding as the strategic engine of digital transformation and upgrading. At the same time, in order to better change the passive services of traditional property, actively cater to the highly market-oriented brand competition, and better meet the needs of customer service in different business formats, in 2022, H&C will be fully upgraded to become H&C Holdings, and officially open the multi-brand development strategy. Its subsidiaries, Good Neighborhood Smart Life, H&C Property Management, BCCRIN Industry and finance industry development, and Action Network Technology, lead the development of multi-brand strategy, fully meeting the needs of customers in different business types for quality services and new service concepts.

As one of the new concept service brands, the innovative brand focuses on the needs of industrial development. The brand focuses on the four industrial chains of medicine and health industry, artificial intelligence and big data industry, property management industry and carbon neutral industry. With the operation philosophy of linking, symbiosis and altruism of customer industrial value in the digital era, BCCRIN Industry and Finance provides customers with operation solutions for the whole life cycle of industrial ecology. Strive to become a global industrial ecological operation expert. Adhering to the mission of "promoting the healthy growth of global industrial ecology with digital intelligence" and the vision of "making business more meaningful", BCCRIN Industry and Financial has conducted business in domestic cities such as Beijing, Hong Kong, Shanghai, Shenzhen, Jinan, Qingdao, Xiamen, Xi 'an and overseas regions such as Barcelona, Kuala Lumpur, Toronto, San Francisco and Los Angeles, serving more than 100,000 enterprises around the world.

Dedicated "responsibility", responsible brand, sustainable development.

In 2020, a new coronavirus epidemic has slowed down the pace of progress of the whole society, but it also makes every property owner gain unprecedented recognition and applause in their persistence and dedication. In the course of fighting the epidemic for 3 years, Mr. Wang Hongjie, chairman of the Board, personally took charge, raised and purchased various epidemic prevention materials for employees and owners in the critical period of epidemic prevention and control, and personally demonstrated the various "operation norms" of epidemic prevention and control for layer by layer training; In the epidemic prevention and control teams established by the "Red Good Neighbor" Red Property Action in each project, Party members take the lead, the person in charge takes the lead, all staff stick to their posts, eat and live on the project, and do a good job in protecting the owners' epidemic prevention safety and implementing various community epidemic prevention requirements; In order to ensure the daily needs of the owner, the butler will be the owner of the necessary goods to the home every day, the heart practice of "life companionship", emerged a lot of excellent service stories. At present, the national epidemic prevention policy has begun a new deployment, for property owners, not only to ensure their own physical safety, but also to ensure that the daily work of the owner is not delayed when the staff is sick, responsibility is on the job, bear in mind.

In terms of social welfare, from the beginning of its establishment, H&C has practiced public welfare in understanding the industry and understanding all aspects of respect. The "Green Ribbon" public welfare program has always been committed to various public welfare undertakings, insisting on holding brand activities such as "Earth Hour", "Spring to My Home Public welfare Photography Competition", "Xiaocheng Global Tree Planting Day", "National Drug Control, Running for Love" marathon, and passing on the low-carbon and environmental protection brand green concept advocated by carbon neutrality to the global Xiaocheng owners; Join the "e Farm Plan "planned by CEIBS Dunfei Foundation, and through the "e Farm Farm Business" e-commerce platform of Chengxin Xing Smart Property, focus on selling high-quality rural agricultural products and tourism resources, increase farmers' income, and then help the self-hematopoiesis and sustainable development of Chinese villages; In order to solve the pressure of employment labor force, the company has launched a number of targeted training programs, which not only attracts high-quality talents for various professions in the industry, but also makes its own contribution in actively transforming the labor force. Donated to the "International Free Lunch" and other projects in Tanzania, Africa, led the class to donate more than 200,000 yuan, and joined the excellent service laboratory; He joined Professor Xu Dingbo's "Rural Teachers' Public Welfare Teaching Assistant" program, and participated in the China-Europe Alumni Public Welfare Walk with the alumni of Jinan Alumni Association for two consecutive years, and went to Heze and other places to donate needy students with excellent moral and academic performance. In 2020, the green Ribbon precision poverty alleviation work is also quietly underway, through precision poverty alleviation, education support, earthquake relief, caring for special groups, spreading love to the world, having the courage to assume social responsibility, giving full play to the entrepreneurial spirit, and ending the poverty alleviation battle; In 2022, the Green Ribbon Program will also be fully upgraded to the construction of "brand ecosystem", which will fully incorporate green public welfare activities, carbon neutral actions, rural revitalization plans, disaster assistance plans, and charity assistance into the gathering energy of public welfare brands, and send the strongest voice for property owners to participate in society and spread positive energy. "A green ribbon warms a city." The green ribbon of the integrity line is like a beam of light, passing hope and lighting the future with the warmest and most detailed light, actively practicing the social responsibility of Chinese enterprises.

"To make property management become a respected industry, make H&C become a respected enterprise", in the future, the company will continue to bear the responsibility of development, innovation, dedication, and make more contributions on the road of promoting the innovation and development of China's property industry.